A Tradition Of Accuracy, Speed, and Economy



A Tradition Of Satisfied Clients

For over a decade, Instant Information Systems has provided fast, reliable, and cost-effective document delivery services tailored specifically for the medical, pharmaceutical, and other health-related fields. Clients include information and medical professionals, special librarians, pharmaceutical companies, inter-library loan managers, attorneys, and consumers.

Exceptional Service

At Instant Information Systems, we start with the idea that your document delivery needs are unique. We ask questions. And we listen carefully to what you say. Then we customize our service to meet your specific requirements - not ours.

For example, when placing orders, some clients prefer to fax us database printouts while others are more comfortable filling out our online order form. Some clients have special requests for citation correction, "clean copies", or "no staples"...no problem.

So whether you represent a multinational pharmaceutical company or a medical consumer, we want to hear your special request, because we believe only you know the definition of great service.

Prompt Turnaround Time

The most common need our clients have is for quick turnaround times. That is why we offer three levels of service. Our economy service will get you the document you need in two to three working days for the very minimum cost. Rush service is typically less than 12 business hours. And our Super Rush service can have the documents you need on your desk in as little as four hours.

Problem Free Service

We not only listen to what our clients want, we listen to what they don't want. The following are five problems you won't find at Instant Information Systems:

No Add-On Costs-
There is never a charge for citation corrections. Handling and first-class postage are always free. We never charge for unfilled orders.

No High Prices-
Our rates start at $8.00 per document and we offer several discount programs.

No Copyright Risk-
We pay all copyright fees directly to the Copyright Clearance Center.

No Divulging Private Information-
We guarantee confidentiality, no exceptions.

No Minimum or Maximum Order-
We believe no client is too small and no task is too large.


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